PAX A920 User Guide

This guide provides an overview of the PAX A920 payment terminal and its configuration and operation. When you receive the PAX A920, the following items are included in the shipping box:
  • PAX A920 payment terminal. There is a plastic protective cover on the battery included with of new terminals that must be removed before first use.
  • Thermal paper roll (for receipts)
  • Charger
  • USB cable
  • Product manual
Charging Instructions
You can charge the terminalby connecting it to a Windows computer using the USB cable or to an AC power supply.
Buttons and Functions
Powering On/Off
To power on/off the terminal, press the
Power
 button on the right side of the terminal for 2 to 4 seconds and then release the button. The terminal will power on/off.
Wi-Fi Setup
  1. Click
    Settings
     on the terminal.
  2. Enter the password to access settings. See PAX A920 FAQ for the default password.
  3. Click
    Wi-Fi
     to set up the Wi-Fi connection.
Replacing the Thermal Paper Roll
  1. Open the paper roll cover on the back of the terminal by pulling the latch outward.
  2. Before placing a new paper roll in the terminal, see the diagram in the compartment that shows the correct position for the paper roll. If the paper roll is inserted incorrectly, the printing function will not work properly.
  3. Insert the new paper roll in the compartment.
  4. To ensure correct operation, close the paper roll cover firmly.
The PAXSTORE
Similar in concept to Apple’s AppStore or Google’s Play Store, PAXSTORE is a secure Appstore Marketplace where you can find a list of value-added software applications provided by your payment providers.
All the applications available in PAXSTORE have been carefully reviewed and approved by PAX to prevent the potential risk of security breaches. Unauthorized applications cannot be installed on the PAX A920 payment terminal. The ability to sideload an Android APK on the PAX A920 is disabled.
To access PAXSTORE, click
PAXSTORE client
 on the payment terminal to log in to the store. Although a credential is not needed to log in, the device serial number must be registered in advance. If the
Login failed, terminal (SN: xxx) has not been registered
 error message displays when you attempt to access PAXSTORE, contact Card Present Support.
To update the application, download it from PAXSTORE by clicking the green download button next to each application.
Note:
 Do not update the BroadPOS P2PE directly from PAXSTORE. BroadPOS P2PE is a payment application through which the Payworks SDK communicates with the card reader.
Accepting Payments
You can accept payments with the point-of-sale application provided by your payment provider. The application should be pre-installed on your device. If not, you can go to PAXSTORE and install it. For assistance with any point-of-sale-related issues, contact your payment provider.